With 15 years of experience in Operations (business and technology), I am passionate about developing people and corporate culture that translate into results for businesses, customers, partners, and employees. As a Head of Operations, I lead a national team of 500+ professionals and manage a portfolio of contracts and services for the Finance Segment.My core competencies include planning, implementing, and monitoring processes and projects, transforming strategies into execution, and integrating different people and areas involved. I also have expertise in data modeling, warehousing, and administration, as well as agile methodologies and frameworks. I am always looking for opportunities to improve performance, reduce costs, increase margins, and generate new business. My mission is to enable the transformation of businesses through a people-centric culture and data-driven operations.